Web Help Desk

Version: 12.2.0 | Size: 235.00 MB | Filename: WebHelpDesk-12.2.0-Eval.zip

Top Download Club | Business | Other | Web Help Desk

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                                    Top Download Club presents the ultimate solution to all your help desk needs with "Web Help Desk" by MacsDesign Studio LLC. This software is a robust and feature-rich solution that empowers IT teams to provide exceptional customer service while ensuring seamless workflow and streamlined ticket management. The software boasts an effortless setup process and an easy-to-use interface, making it a valuable addition to any business. With "Web Help Desk," you can effortlessly manage all aspects of your IT support and ensure that customers are always satisfied. From tracking and prioritizing issues to generating reports, this software has it all. Experience unmatched service delivery and boost your productivity with "Web Help Desk," only on Top Download Club.
                                

Keywords:

Help Desk, router, IT Management, MacsDesign Studio LLC, tracker, route, Customer Service Solution, route request, automatic router, Web Support, Ticketing System, intuitive tracker

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Users´ rating

User Rating: 5.0 (65 votes)

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Licence:
Trialware

Price:
$144.00

File size:
235.00 MB

Last update:
Dec 10, 2014

OS:
Windows 2000, Windows 2003, Windows XP, Windows Vista, Windows 7

Last version:
12.2.0

Downloads:
29

Developer
MacsDesign Studio LLC
http://www.webhelpdesk.com

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Version	Change log
Web Help Desk 12.2.0 Dec 10, 2014	DameWare integration: Provides seamless, out-of-the-box integration between WHD and DameWare, with the ability to open DameWare sessions using direct links in WHD. This new capability enables DameWare agents to open Web Help Desk tickets for items in DameWare, create ticket notes, and post screenshots directly from the DameWare client. Asset reporting: Builds real-time reports on multiple assets, based on the features you choose. These reports provide statistics on topics such as the number and type of assets in the database, where assets reside, and asset status, such as in storage or deployed. Extended API functionality: Now use the API to upload attachments to WHD tickets.